Global volatility and the claims inflation trap

Hi Reader,

From shipping disruptions to global instability, these events are inflating the cost of parts and lengthening repair times. When global supply chains tighten, the pressure lands immediately on your desk through increased severity and longer lifecycles for everyday claims.

On May 12, at the Claims Leaders Summit Australia, we are moving beyond the headlines to address the practicalities of managing a portfolio when the cost of materials and labour is unpredictable.

Strategies for a high-pressure environment

Gain the practical tools and peers insights needed to navigate this “inflationary tail”:

Move beyond reactive “surge” models to build future-ready claims teams.
Identify how contractor capacity and material bottlenecks drive cost inflation.
Tackle the systemic issues in communication and coverage clarity that turns delays into disputes.
Manage customer expectations and relationships when human behaviour is under pressure.