Uncategories Claims Operations Stage – Zero-cost. Critical insights.

Claims Operations Stage – Zero-cost. Critical insights.

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CLSA26_Standard_Stacked - Ambrose Construct Group (1)

12 May 2026 | The Fullerton Hotel, Sydney

Claims Operations Stage

Purpose-built. Zero-cost

Operational excellence is a non-negotiable requirement for the modern insurer. The Claims Operations Stage ensures that you and your team can access these critical insights without any fees.

Join a full day of deep-dive sessions focused on operational efficiency, team performance, and strategic innovation.

SECURE YOUR COMPLIMENTARY PASS

CLSA - Workshop - Anthony Rouhana

Reimagining the Claims Journey as a Brand Differentiator

Explore how your team move beyond efficient processing to creating genuine customer advocacy.

Understand the strategic necessity of human-centric interaction points.
Drive clarity, manage expectations, and lower customer anxiety.
Empower your team to deliver authentic empathy.

CLSA - Workshop - Lucas Finch

Operational Relief: Strategic Workflows to Safeguard Wellbeing

Treat workflow optimization as a critical wellbeing tool to protect your caseworkers from burnout.

Streamline workflows to return focus on the frontline.
Clear operational friction to support your team’s emotional health.
Reduce complexity to improve retention rates.

EXPLORE THE AGENDA

Prefer the full experience? Upgrade to the Main Stage to access the keynote, strategic panels, and exclusive networking.

PURCHASE THE MAIN STAGE PASS

#IBClaimsLeadersAu

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