Insurance agents are holding strong as the go-to trusted advisors for their clients. The best are the ones who have mastered the art of "the middle lane merge," striking the perfect balance between tradition and innovation to deliver standout service.
Insurance Business America surveyed its readers, which revealed that 92% of respondents rely on agents or brokers to guide them in choosing the right insurance company, or to walk them through options.
Part of this prestigious showcase is Monika Bolkun-Robert of Schaefer Enterprises.
"When you stay at the top of the insurance world from the educational standpoint, then you know exactly how to advise clients. Every client is different in some way and requires different coverage," Bolkun-Robert says.
Read the report and learn more about what matters most to clients aside from personalization, understanding coverage needs and fast communication.
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