Take a Look at the Current Landscape of International Outsourcing in the Mortgage Industry
For years, mortgage companies — servicers in particular — have looked overseas for an employment solution. By some estimates, the majority of the top 25 lenders and top 50 servicers are handling at least some functions in facilities outside the U.S., whether they own the companies or contract with a third party.
Such a move can save money, but there's a long list of hurdles — from coordination between U.S. and international resources to regulatory compliance to the impacts of weather on distant locations. Are the savings worth the extra coordination of efforts and other hassles?
Learn more about the benefits and burdens of moving mortgage functions to international locations in Inside Mortgage Finance's Guide to Offshoring.
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